Eshfaa is a digital healthcare platform specialized in case management & care coordination for different
healthcare services, to deliver integrated healthcare services, it's founded to be your medical companion
at your journey for recovery from A to Z, to have best Patient Experience Management (PEM) & enjoy
Person-centered care (PCC) with compliance for international healthcare quality standards, managed by
highly qualified well-trained professional medical customer support team.
Eshfaa is providing specially customized healthcare programs for different types of customers,
Organizations & self-insured corporates, delivering digital integrated Home Health care services,
telemedicine and on-site health care services for corporate sites, in addition to other health care
services through huge medical networks with partner health care provider companies (+4500 providers),
covering all governorates in Egypt & soon at KSA.
Vision
to be the best Digital Healthcare service platform in MENA, that enables digital access to have
integrated
healthcare services with high quality &affordable cost
Mission
to provide best patient experience management & person-centered care with professional case management
&
care
coordination with highest Healthcare Quality standards
Values
Quality & Professionalism
Our main approach in leading our business is through quality leadership, to deliver highest quality with
best affordable prices, in high professional manner by well-trained experienced professional medical
support team
Empathy & Compassion
We care our customers like our families, we understand &share their feelings &pains, with sympathetic
pity & concern for their sufferings or misfortunes.
Person-Centered Care
&Patient Experience Management: Our customers is the core of our concentration, we provide best
management of each customer journey at all touch points from end to end, to reach best customer
satisfaction.
Portfolio
You can know all our services and programs in detail,
Download Eshfaa Portfolio..
With just a push of a button
you can get all your integrated health care services,
in the best and biggest medical centers, or at home
Book your service now from Eshfaa
Strong wide-spread Medical network combines +4500 providers covering all governorates, including high
class hospitals, medical centers, clinics, labs, radiology centers & giant pharmacy chains.
Applying highest healthcare quality standards of service delivey, case management & care coordination
to ensure best patient experience management to achieve Person-centered care.
Focusing on value for customers, providing more benefits & less costs to ensure Value-based care.
Providing Integrated healthcare service programs, combines all needed medical services at one place,
either at home, on-site or at different healthcare facilities.
Digitalization of healthcare services, with paperless system of case management through Electronic
Medical Records (EMR), with competent Healthcare Information Management System (HIMS), ensuring
security, privacy & confedentiality.
Subscription at Eshfaa programs is free, without any annual or monthly subscriptions, without paying
for discount cards, pay only for needed service with highest availabe discounts.
Covering all family members without exclusion of any relative,
Covering all ages without limitation for age, Covering all diseases without limitation for any chronic
medical status or health condition, availing all required medications without limitations or prior
approvals,
enjoying paperless digital healthcare management system for soft copy approvals, claims.
Availing all methods of secured payment through digital payment gateway.
Discover our Programs
Eshfaa Plus for companies
A productive employee is a real treasure in the company that must be preserved,
his presence is a step to guarantee a longer productive life for the company ,
for this the first priority of productivity is a good health for a focus productive mind without annoying
diseases that disrupt the continuity of his giving.
For all of that we introduce :
Eshfaa Plus program,
a medical program for SMEs & startups, to support their employees & their families with on-demand discounted
services, without annual, monthly subscription fees or discount cards.
Eshfaa on-site
Are you seeking highly qualified onsite Healthcare service provider?
Discover our onsite healthcare program:
"Eshfaa Onsite"
which is specifically designed for corporates & factories which have working sites either in near or remote
areas, where we can deliver digital integrated occupational healthcare services, starting from establishing
onsite clinics, preparing it with required equipments and medications, then hiring onsite doctors (DOS) and
nurses, availing portable radiology & laboratory services, enhancing ergonomics & onsite physiotherapy services,
up to establishing complete telemedicine units supported by digital ambulance cars or aeroplanes, applying
highest quality standars of ISO 45001/2018 for occupational health care & safety management systems, with
well-trained experienced staff.
Eshfaa charity:
Do you have a charity or work with NGO interested in supporting medical cases?
Discover #Eshfaa_Charity program
This program is specially designed for professional Charities & NGOs which serve poor cases who need various
medical &surgical services at different governorates, to support their medical cases with best case management &
care coordination with good quality, least availabe prices &highest discounts, to save donations & let poor
cases have best patient experience management as same as rich ones,
Because their health is a shared responsibility,
& they deserve to have a unique integrated healthcare experience that is no less than others.
Therefore, we proudly want you to discover our program "Eshfaa Charity"
Eshfaa Home care
Homecare services arrangement & coordination is not an easy job at all!
If you have a patient needs different homecare services, you will have to call different entities to arrange
each of these services & after exerting big efforts & hassle, you won't can assure quality!
We are proud to announce about Eshfaa_Homecare program
for Digital integrated home Healthcare services with highest quality, affordable cost & peace of mind,
Where you can request all what you need from availabe homecare services & find them from one place with one team
of professional case managers & care coordinators.
Now, with "Eshfaa Homecare" program you can design your customized homecare program &request what you need from
the following services:
1.Doctors at home: "Residents, specialists & consultants"
in different specialities.
2. Physiotherapy & rehabilitation at home:
for all physiotherapy specialities &healing sports' injuries with best manual maneuvers & availabe portable
devices, performed by well-trained experienced registered physiotherapists only.
3. Nursing at home:
with qualified staff of "nursing specialists, technicians & nurse aids"
4. Laboratory services at home.
5. Radiology & imaging at home:
including portable Xray, ultrasound, Doppler & Duplex, under supervision of radiology consultants & professors
at cairo & alex, ECG & ECHO at home,
Echo is performed by experienced cardiology specialists & consultants only.
6. Rental of portable equipments to establish intermdiate care unit at home.
7. Renal_Dialysis at home:
unique outstanding advanced homecare service, performed by professional experienced team of renal dialysis at
home, with advanced portable dialysis machines, under supervision of urology & nephrology consultants.
"This service is availabe now at Alex & north coast, soon will be availabe at cairo".
8. Ambulance cars:
for cold cases transportation from home to hospitals & vice versa.
All homecare services are supervised by both:
1. Our team of doctors at Eshfaa Medical directory & medical director, with daily reporting system for long term
cases.
2. Our team of quality specialists & case managers under supervision of quality director for best quality
control & quality assurance.
Our homecare services aren't for B2C only, but also for B2B, corporates, hospitals & other Healthcare providers,
we are ready to be your trusted homecare arm, with reliable quality for your employees & customers.
Eshfaa Tele-medicine
Telemedicine isn't a telephone call or merely online consultation!
Telemedicine is a complete program with different modalities, it becomes essential, mandatory, required &
preferred at mild cases or follow up of chronic diseases for many people, specially after COVID19 pandemic,
which transformed consumer behaviour of most of us, it's now more accepted as a vital transient step untill the
patient reaches the doctor or vice versa.
Discover "Eshfaa Telemedicine" program
& choose what is fit for you & your business from the following:
1. For individuals:
You can request for an online consultation with one of our doctors at different specialities, either resident,
specialist or consultant & you can choose your preferred doctor with best reviews & you can choose to contact
him/her either video-call or phone-call or chat, either through your phone, tablet, laptop or using convinient
App.
2. For Corporates:
You can enjoy attractive packages with competitive prices & great discounts on higher packages, availabe for all
of your employees, with high quality & cost reduction.
3. For onsite workers at factories, wells & mines at remote areas:
Supporting onsite clinics with telemedicine devices, which enable doctors & nurses onsite to contact other
consultants at referral hospitals for second opinion & follow up till reaching them, either by digital ambulance
cars or aeroplanes.
4. Teleradiology for hospitals & Radiology centers:
Supporting hospitals &radiology centers for reporting system of their cases, by an experienced team of radiology
consultants who are experts in this domain.
5. Telemedicine at home:
Using telemedicine devices at home care services & visits to connect nurses with doctors & residents,
specialists with consultants, for best monitoring of patients.
6. Telemedicine with forign experts:
You can have second opinion online consultations with forign experts at different medical specialities from
different countries like UK, Germany & USA, through strong network of forign experts with our partners.
7. Telemedicine for ICUs & NICUs:
Establishing telemedicine systems & devices for ICUs, CCUs, PICUs, NICUs & stroke units, to have follow up &
second opinion real-time online consultation with our team of ICU experts at Egypt, KSA, Europe & USA.
8. Telemedicine for Hospitals:
To establish satellite units for mega hospitals at remote areas or at specific campaigns, to connect doctors &
nurses at these satellite units with consultants at the main hospitals using telemedicine devices.
9. Telemedicine for Ambulance services:
Enabling paramedics to connect doctors during rescue patients using AR/VR goggles which enable real-time
transmission of vital data to enable doctors to make & take quick decisions to save lives, in addition to
equipping ambulance cars & aeroplanes with telemedicine devices to monitor patients inside throughout their way
for emergency hospitals.
Eshfaa Family
Are you searching for customized healthcare insurance plan for your family?
Would you love to design your family insurance program according to your needs & availabe budget?
Do you want to have specific family doctor for consultations of your family, knowing EMR of each family member &
medical support team for case management & care coordination for all healthcare services your family needs with
variable choices, guidance, best offers & highest discounts? Or even full insurance coverage?
Discover "Eshfaa_family" program
For designing specifically tailored customized healthcare services assurance program or insurance plans,
You can choose for your family, what is more suitable for you from the following options:
1. Having customized medical support group for your family case management, care coordination & requesting
"on-demand discounted medical services" up to 60% discounts,
Without any monthly or annual subscriptions, without buying cards, pay only for the service you need with
discouts & enjoy "Value-based care"
2. Buying discount cards for your family, enjoy discounts upto 70%, go by yourself to hospitals & healthcare
providers of strong wide-spread network.
3. Subscribe to specific family insurance plans, with one of our partners from different insurance corporates,
enjoy from 80% to 100% insurance coverage, according to your budget & your choice of what is more suitable for
you & your family, enjoying supporting & advising from our insurance advisors.
Eshfaa Geriatric
Our parents gave us dedicated care when we were young,
& It's our turn to give them back best care they deserve, when they are elderly.
For this purpose, we created #Eshfaa_Geriatric program,
for integrated healthcare service management for elderly, to make case management & care coordination to deliver
best elderly care, with best patient experience management to make our fathers, mothers, grandpas & grandmas
enjoy best "Person-centered care" with empathy & compassion to their feelings & their needs, considering their
sensitivities to accept care from others.
This program is managed by highly qualified experienced staff of "Geriatric medicine" specialists & consultants
-who are very rare & very professional in medical managing elderly cases- with other specific specialities like
neurology. psychiatry, urology, ophthalmology, ENT, internal medicine, cardiology & other geriatric relevant
specialities.
We manage care coordination between geriatric doctors, physiotherapists & nurses to deliver integrated
compatible long-term elderly care with all needed specialities either in geriatric medicine, physiotherapy or
nursing,
either at home care services or at centers or hospitals.
In addition, we provide other diagnostic & theraputic services that our senior patients may need, like
laboratory or radiology services either at home or at labs or centers, with medication management by our
pharmacists & medication delivery at home with
discounts from our pharmacies, even if their condition requires surgical operation or admission at hospital for
ICU or CCU or needs
ambulance for transportation from home to hospital in cold cases or vice versa,
Don't worry, we will manage all of that & coordinate what you need, just enjoy peace of mind, professional
guidance & receive reports of each step & make your parents enjoy best patient experience management.
Subscription to Eshfaa Geriatric program is free! without any monthly or annual subscription fees, with no need
for any prior approvals to subscribe, without any upper limit of age or health condition, just pay only for the
service that is really needed, with discounts & enjoy "Value-based care".
If you are travelling abroad & not present in Egypt, searching for who cares for your parents with free charge
on them, only with you, with continuous follow up & reporting system for you even on daily basis, Don't worry,
just contact Eshfaa & we will handle everything, we will take care of them
loke our families and enjoy concentration in your work & activities with peace of mind with Eshfaa medical team
Eshfaa C.D.M
Integrated health care with education and support
They are the basis of our program to care for those with chronic diseases
(Eshfaa CDM), which was specially designed to care for our elderly mothers&fathers and help them live in better
health with their chronic health conditions,
Our medical team supported and helping them to slow down their conditions and direct them to a healthy lifestyle
while providing all means of sponsoring their health.
Learn about our program now..and enjoy the experience
With the following Services:
1.Doctors at home: "Residents, specialists & consultants"
In different specialities.
2. Physiotherapy & rehabilitation at home:
For all physiotherapy specialities &healing sports' injuries with best manual maneuvers & availabe portable
devices, performed by well-trained experienced registered physiotherapists only.
3. Nursing at home:
With qualified staff of "nursing specialists, technicians & nurse aids"
4. Laboratory services at home.
5. Radiology & imaging at home:
Including portable Xray, ultrasound, Doppler & Duplex, under supervision of radiology consultants & professors
at cairo & alex, ECG & ECHO at home,
Echo is performed by experienced cardiology specialists & consultants only.
6. Rental of portable equipments to establish intermdiate care unit at home.
7. Renal_Dialysis at home:
Unique outstanding advanced homecare service, performed by professional experienced team of renal dialysis at
home, with advanced portable dialysis machines, under supervision of urology & nephrology consultants.
"This service is availabe now at Alex & north coast, soon will be availabe at cairo".
2. Ambulance cars:
For cold cases transportation from home to hospitals & vice versa.
All homecare services are supervised by both:
1. Our team of doctors at Eshfaa Medical directory & medical director, with daily reporting system for long term
cases.
2. Our team of quality specialists & case managers under supervision of quality director for best quality
control & quality assurance.
Eshfaa Peri-natal
In a World Health Organization report for the year 2015
The organization explained that 830 women lose their lives daily due to pregnancy and childbirth problems
Therefore,
It is a decisive and destiny period in the life of every woman
It deserves and calls for special medical attention and care from doctors and a specialized medical team,
professional, and keen,
In Eshfaa, you do not need to worry about that any more
In Eshfaa a specialized medical team for periodic care and a follow -up customer service team around the clock
…only for your safety
Now meet Eshfaa Peri-natal
Eshfaa Special
The 1st healthcare program specially designed for people with disabilities, for professional case management &
care coordination for everyone of them,
What ever his/her disability is, either congenital or accidental, starting from monitoring & follow up from the
1st moment that a pregnant mother discovered that her baby will have congenital anomaly, genetic disorder,
mental or physical disability, then post-natal care of this mother & her baby, coordinating all diagnostic &
theraputic medical services, continuous follow up & monitoring during the journey of this special son/ daughter
through infancy, childhood, adolescence & different stages of their life, before all of that we don't forget
psychological & spiritual support for those special parents.
We pay great attention for people with accidental or pathological acquired disabilities, managing their medical
cases, coordinating all healthcare services they need, even at home, we are their medical companion through
their long journey of physiotherapy & rehabilitation providing their with all prothesis & medical equipments
they need, supporting them to restore their lives & return back to resume their work & activities, with peace of
mind & enjoying Person-centered care.
To reach the highest levels of comfort and safety
Achieving a vision of Eshfaa.. in providing integrated health care from A to Z
Cooperation with major medical entities in all governorates
Get to know our success partners
Meet our Charities & NGOs
We believe in the corporate social responsibility
Eshfaa is honored to provide its services to these entities
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